During the last 15years,Business Correspondents have played a major role in Financial Inclusion space to cover the uncovered ,reach the unreached and secure the unsecured people on their own under the aegis of various Banks. They have driven FI initiatives of Govt of India to cover the marginalized and vulnerable section of people under social net.
Specially after launch of PMJDY and social security schemes in 2014,the channel has risen to the occasion and grown leaps and bounds and taken its roots deep to stand as a robust alternate model in the financial map of India. BC model has the potential to be very successful nevertheless much still to be done to validate its inclusion in the financial sector.
The model has passed the initial stages of adoption and future efforts would need to concentrate on instituting changes at the policy level if the channel was to be made viable and sustainable.
As BCs face various operational issues(in cash management, cash handling,reconciliation of failed transactions, frauds and misappropriation), viability issue( inoperative CSPs,managing zero balance and inoperative accounts,income of CSPs, initial investment to establish CSPs) and regulatory concerns, in the context of various Banks having different systems and procedures, compliance norms, payment structure, it is felt necessary to have a Resource Centre for BCs to advise, suggest, innovate, Strategy, hand hold BCs/ CSPs on various regulatory guidelines, analysis of business data, expert advice, work flow, suggestions and updates.
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Our core values are the principles that guide us in helping the
unprivileged and vulnerable section of people to achieve financial
literacy and prosperity. We strive to make Business Correspondents
as financial services leaders and trusted channel that is
differentiated by personalised service and innovative ideas to
pursue and achieve their goals
A)Worthy of trust and care:We care the people and keep our promises
B)Respect: We are inclusive and collaborative. We will contribute to grow further in the FI field
C)Winning with passion:We are passionate to suceed through participation,collaboration and innovation
Training program was conducted on 31st May,21, for officials of one leading BC, P2P, and other Circle BCs.Total 60 officials participated in the program. Mr. H N Visweswar, retd GM, syndicate bank and Advisor, IBA inaugurated the program. He thanked BC officials for putting their best efforts to reach the rural community and provide financial services at a less cost.
During the Pandemic Covid, BCs are providing uninterrupted services at the cost of their life, he mentioned. He thanked BCRC for taking the initiative and arranging such a program. Mr. H S Patra, senior Journalist, New Delhi gave his valedictory address and advised participants to be more sensible and kind to the FI customers and educate them on financial literacy.
He expressed happiness that BCRC, despite a lot of problems during the current phase is training BC officials for the last 4months. Officials have close participation in the program. Some of them offered a good suggestion
Under capacity building, a training program was organized on 14 May 2021,for BC officials of Drishtee ,a leading national BC.They are dedicated and focussed to work in undeveloped areas,for welfare of vulnerable class of society.Their main operations are in North Eastern States and they work on skill development,help for income generation model specially for women.Total 134 officials participated in the program.
It was inaugurated by Dr K Naveen Kumar,senior faculty ,at NIBM,Pune.He expressed his happiness and thanked BCRC for conducting such program.He highlighted performance of BC channel in the country and mentioned that BCs have totally changed the financial landscape in the country,reaching to the marginalized section of people and extending financial services.He thanked BC offocials who have played a pivotal role during the Covid Pandemic ,to provide services at cost of their life.
Valedictory address was given by Dr B Chauhan,retd Director,Govt of India.He also expressed his happiness for development of BC channel and contribution made by them in deepening of FI activities ,including Social Security schemes in the country during last eight years.
The program evoked good responce and was appreciated by the participants.
On 12th April,21,4th training program for National BC AISECT and others was conducted through Webinar from 2 30pm to 6 45 pm.Total 94 officials joined the program.The program was inaugurated by leading journalist and editor of" Entrepreneur Times",based at NewDelhi, Mr H S Patra,who in his inaugural speech lauded the efforts of BCs ,in transforming rural india as far as reaching to the community and providing various financial services and enrolling them under Social Security Schemes are concerned.
The BC model has matured enough and it is high time for the stakeholders to plan and implement next level of Financial Inclusion in the country ,he mentioned.In his speech ,he dwelt upon the role played by BCRC and desired that BCRC should come forward and take the lead to identify various areas for deepening of FI activities and welfare of BCs /CSPs.Mr Praveen Kumar ,Chairman of A P Grameena Vikas Bank gave his valedictory address and thanked the BCs for their untiring efforts and work carried out during the Covid Pandemic times.
As a low cost model,they have supported the Banks and contributed immensely in account opening , mobilizing deposit and covering the FI customers under social security schemes,he mentioned.Mr Anurag Gupta,CEO ,AISECT,Bhopal offered vote of thanks.
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